> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dakota.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Ask about the customer's account (ALPHA)

> > **Alpha** — early access.

A read-only, advisory conversation over the customer's account. Stateless: send the conversation so far in `messages` on each call; the response is the assistant's next plain-text `reply`. The assistant narrates the same deterministic report `GET /customers/{customer_id}/insights` returns (plus the customer's payments and mandates) — it never originates a number, never proposes, and never moves money. Requires the LLM layer to be configured server-side.




## OpenAPI

````yaml /openapi.yaml post /customers/{customer_id}/insights/chat
openapi: 3.0.3
info:
  title: Dakota Platform API
  version: 1.0.0
  description: >-
    Combined API specification for Dakota Platform services:

    - Issuance API: Asset minting and burning operations

    - Onboarding API: Know Your Business/Customer verification

    - On/Off Ramp API: Managing on-ramp and off-ramp accounts

    - Recipients API: Managing destinations for KYB'd entities

    - Transactions API: Viewing transaction history across platform operations


    ## Authentication and API Headers


    All API endpoints require the following headers:


    - `x-idempotency-key`: Required for all POST endpoints to ensure request
    idempotency

    - `x-api-key`: Required for authentication across all endpoints


    Note: On /applications endpoints you need a token for authentication instead
    of a x-api-key

    - `x-application-token`: Required for authentication on public /applications
    endpoints (alternative to `x-api-key` where documented)



    ## Rate Limits


    Requests are rate limited per API key. Every response includes the following
    headers:


    | Header | Description |

    | --- | --- |

    | `X-RateLimit-Limit` | Maximum requests allowed in the current one-minute
    window. |

    | `X-RateLimit-Remaining` | Requests remaining in the current window. |

    | `X-RateLimit-Reset` | Absolute Unix timestamp (seconds since epoch) when
    the current rate-limit window resets. |


    When a request is throttled (`429`), responses also include `Retry-After`
    with seconds to wait before retrying.
servers:
  - url: https://api.platform.dakota.xyz
    description: Production environment
  - url: https://api.platform.sandbox.dakota.xyz
    description: Sandbox — safe for testing with simulated data
security:
  - ApiKeyAuth: []
tags:
  - name: Agentic Payments
    x-alpha: true
    description: >-
      Alpha — agent-driven payments: provision agents, draft and approve
      spending mandates, accept reviewed instructions, and manage scheduled
      payments.


      **Prerequisites:** Customer onboarded; signer groups attached for
      recognition.

      **Related:** Wallets, Signer Groups, Transactions
  - name: Mandates
    x-alpha: true
    description: >-
      Alpha — spending mandates: signed, signer-bound authorizations governing
      what may be spent, approved or cancelled by a second recognized signer (§8
      — the dual-control rule that every mandate mutation must be signed by a
      recognized signer OTHER than the bound one). Independent of agents and
      scheduled payments.


      **Prerequisites:** Signer groups attached for recognition.

      **Related:** Signer Groups, Transactions
  - name: Insights
    x-alpha: true
    description: >-
      Alpha — read-only account insight: a deterministic report over a
      customer's agentic activity (funding balances, upcoming obligations,
      failures, mandate headroom and expiry) plus an advisory chat that narrates
      it. Never moves money, never creates or changes anything.


      **Prerequisites:** Customer onboarded; insight is computed from the
      customer's scheduled payments, mandates, and wallets.

      **Related:** Agentic Payments, Mandates
  - name: Customers
    description: >-
      Manage customer entities representing businesses and organizations
      onboarded to Dakota.


      **Prerequisites:** Complete KYB via Onboarding endpoints before initiating
      money movement.

      **Related:** Onboarding, Recipients, Transactions, Accounts, Wallets
  - name: Wallets
    description: >-
      Manage wallets, balances, and wallet-to-signer-group relationships for
      custody and movement controls.


      **Prerequisites:** Customer must exist. Configure signer groups before
      policy-enforced workflows.

      **Related:** Signer Groups, Policies, Transactions, Customers
  - name: Transactions
    description: >-
      Create, cancel, and retrieve transaction records across account and wallet
      flows.


      **Prerequisites:** Accounts or destinations must be configured based on
      flow type.

      **Related:** Accounts, Recipients, Policies, Events
  - name: Recipients
    description: >-
      Manage recipient entities and destination rails used by customers for
      payouts and transfers.


      **Prerequisites:** Customer must be onboarded and active.

      **Related:** Customers, Transactions, Accounts, Onboarding
  - name: Accounts
    description: >-
      Manage account resources used for onramp, offramp, and swap operations.


      **Prerequisites:** Customer must be created and network/asset constraints
      must be known.

      **Related:** Customers, Transactions, Auto Transactions, Info
  - name: Auto Transactions
    description: >-
      Manage automated transaction configurations and execution history for
      account automation workflows.


      **Prerequisites:** Source account must exist and be configured for
      automation.

      **Related:** Accounts, Transactions, Events
  - name: Onboarding
    description: >-
      Manage KYB/KYC onboarding lifecycle, application documents, attestations,
      and verification steps.


      **Prerequisites:** Customer context and required entity/application
      metadata.

      **Related:** Customers, Exceptions, Recipients, Transactions
  - name: Policies
    description: >-
      Define and manage policy objects and rules used for transaction governance
      and risk controls.


      **Prerequisites:** Wallet and signer group resources should be configured
      for enforcement scenarios.

      **Related:** Wallets, Signer Groups, Transactions
  - name: Signer Groups
    description: >-
      Manage signer groups and signer assignments for multi-party authorization
      models.


      **Prerequisites:** Wallets should exist before linking signer groups.

      **Related:** Wallets, Policies, Transactions
  - name: Authentication
    description: >-
      Manage API authentication credentials and key lifecycle for platform
      access.


      **Prerequisites:** Client organization must be provisioned.

      **Related:** Users, Info
  - name: Users
    description: >-
      Manage client users, roles, and identity metadata for platform access
      control.


      **Prerequisites:** Auth credentials and client context must be
      established.

      **Related:** Authentication
  - name: Webhooks
    description: >-
      Manage outbound webhook targets and delivery configuration for event
      notifications.


      **Prerequisites:** Subscriber endpoint must be reachable and secured.

      **Related:** Events, Authentication
  - name: Payouts
    description: >-
      Manage where Dakota sends your accrued developer-fee payouts.


      **Prerequisites:** Auth credentials and client context must be
      established.

      **Related:** Events
  - name: Events
    description: >-
      Retrieve event records emitted by platform operations for audit and
      troubleshooting.


      **Prerequisites:** Requesting client must have access to referenced
      resources.

      **Related:** Webhooks, Transactions, Onboarding
  - name: Info
    description: >-
      Read platform capability metadata, such as supported rails, networks, and
      assets.


      **Prerequisites:** Valid authentication headers.

      **Related:** Accounts, Transactions
  - name: Sandbox
    description: >-
      Trigger sandbox-only simulation endpoints for safe end-to-end integration
      testing with synthetic data. The sandbox host
      (`https://api.platform.sandbox.dakota.xyz`) also accepts a family of
      `X-Sandbox-*` request headers on most write endpoints (`Customers`,
      `Accounts`, `Transactions`, simulate endpoints) that let integrators drive
      deterministic failure modes — pick a preset via `X-Sandbox-Scenario`, or
      compose a custom one with
      `X-Sandbox-Error-Step`/`X-Sandbox-Error-Status`/`X-Sandbox-Error-Message`.
      `X-Sandbox-Instant-Completion` collapses async flows to a single
      synchronous step, and `X-Sandbox-Skip-Auto-Approval` keeps newly created
      KYB applications in `pending` for manual-review testing. All `X-Sandbox-*`
      headers are ignored in production.


      **Prerequisites:** Sandbox environment and test customer data.

      **Related:** Customers, Accounts, Transactions, Onboarding
paths:
  /customers/{customer_id}/insights/chat:
    post:
      tags:
        - Insights
      summary: Ask about the customer's account (ALPHA)
      description: >
        > **Alpha** — early access.


        A read-only, advisory conversation over the customer's account.
        Stateless: send the conversation so far in `messages` on each call; the
        response is the assistant's next plain-text `reply`. The assistant
        narrates the same deterministic report `GET
        /customers/{customer_id}/insights` returns (plus the customer's payments
        and mandates) — it never originates a number, never proposes, and never
        moves money. Requires the LLM layer to be configured server-side.
      operationId: chatCustomerInsights
      parameters:
        - name: customer_id
          in: path
          required: true
          schema:
            type: string
        - $ref: '#/components/parameters/IdempotencyKeyHeader'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/InsightChatRequest'
            example:
              messages:
                - role: user
                  content: Anything I should know about my account this week?
      responses:
        '200':
          description: The assistant's reply
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/InsightChatResponse'
              example:
                reply: >-
                  You have 3 payments (5200 USDC) due in the next two weeks, and
                  your Operating wallet shows $3100.25 — about 2100 USDC short.
                  Consider topping it up before July 14.
        '400':
          description: Invalid request, or the insight chat layer is not configured
          content:
            application/problem+json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
              example:
                type: https://docs.dakota.xyz/api-reference/errors#invalid-request
                title: Invalid Request
                status: 400
                detail: insight chat is not enabled (no LLM configured)
        '404':
          description: Agentic payments not enabled, or the customer was not found
          content:
            application/problem+json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
              example:
                type: https://docs.dakota.xyz/api-reference/errors#not-found
                title: Not Found
                status: 404
                detail: customer not found
        '429':
          description: >
            The per-customer insight-chat rate limit was exceeded (an hourly
            burst window and a daily window). Back off and retry later.
          content:
            application/problem+json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
              example:
                type: https://docs.dakota.xyz/api-reference/errors#rate-limited
                title: Rate Limited
                status: 429
                detail: >-
                  insight chat rate limit reached for this customer (hour
                  window) — retry later
components:
  parameters:
    IdempotencyKeyHeader:
      name: x-idempotency-key
      in: header
      required: true
      description: >-
        Unique key to ensure request idempotency. If the same key is used within
        a certain time window, the original response will be returned instead of
        executing the request again.
      schema:
        type: string
        format: uuid
  schemas:
    InsightChatRequest:
      type: object
      required:
        - messages
      properties:
        messages:
          type: array
          minItems: 1
          maxItems: 40
          items:
            $ref: '#/components/schemas/InsightChatMessage'
          description: The conversation so far, oldest first.
    InsightChatResponse:
      type: object
      required:
        - reply
      properties:
        reply:
          type: string
          description: >-
            The assistant's plain-text answer. Advisory only — the assistant
            cannot execute anything.
        conversation_status:
          type: string
          enum:
            - ok
            - warned
            - blocked
          description: >-
            How the boundary screen treated this turn. `ok` is a normal turn;
            `warned` means the request was off-topic and the customer was warned
            but may continue; `blocked` means the conversation has been
            terminated (repeated off-topic turns or a manipulation attempt) —
            the client should stop serving it and offer a fresh chat.
    ProblemDetails:
      type: object
      required:
        - type
        - title
        - status
      description: |
        Error response following RFC 9457 Problem Details.
        Public API error responses use this format.
      example:
        type: https://docs.dakota.xyz/api-reference/errors#not-found
        title: Customer Not Found
        status: 404
        detail: Customer cst_2abc123 was not found in your organization.
        instance: https://api.platform.dakota.xyz/customers/cst_2abc123
        request_id: req_7f3a8b2c
      properties:
        type:
          type: string
          format: uri
          description: |
            URI reference identifying the problem type.
            Resolves to human-readable documentation.
          example: https://docs.dakota.xyz/api-reference/errors#not-found
        title:
          type: string
          description: >-
            Short, human-readable summary of the problem type. Stable across
            occurrences.
          example: Customer Not Found
        status:
          type: integer
          description: HTTP status code for this occurrence.
          example: 404
        detail:
          type: string
          description: Human-readable explanation specific to this occurrence.
          example: Customer cst_2abc123 was not found in your organization.
        instance:
          type: string
          format: uri
          description: The request path that triggered this error.
          example: https://api.platform.dakota.xyz/customers/cst_2abc123
        request_id:
          type: string
          description: Unique request identifier. Include when contacting support.
          example: req_7f3a8b2c
        errors:
          type: array
          description: Field-level validation errors (present for validation failures).
          items:
            $ref: '#/components/schemas/ValidationError'
    InsightChatMessage:
      type: object
      required:
        - role
        - content
      properties:
        role:
          type: string
          enum:
            - user
            - assistant
        content:
          type: string
          maxLength: 4000
    ValidationError:
      type: object
      required:
        - field
        - message
      properties:
        field:
          type: string
          description: Field path using dot notation for nested fields.
          example: bank_account.routing_number
        message:
          type: string
          description: Human-readable description of the field error.
          example: Routing number must be exactly 9 digits
        code:
          type: string
          description: Machine-readable error code for this field.
          example: invalid_format
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key

````