> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dakota.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Get the customer's account insight report (BETA)

> > **Beta** — early access.

A deterministic, read-only report over the customer's agentic activity: a snapshot of typed facts (funding-wallet balances, upcoming totals, open payments, active mandates), observations (`insights`), and advisory recommendations (`suggestions`). Observations and suggestions share one item schema — `{kind, severity, message, detail, evidence}` — and every item carries `evidence`: typed references to the platform objects it was computed from. `kind` is an OPEN set; clients must ignore kinds they do not recognize. Every number is computed server-side; nothing here moves money or changes state.




## OpenAPI

````yaml /openapi.yaml get /customers/{customer_id}/insights
openapi: 3.0.3
info:
  title: Dakota Platform API
  version: 1.0.0
  description: >-
    Combined API specification for Dakota Platform services:

    - Issuance API: Asset minting and burning operations

    - Onboarding API: Know Your Business/Customer verification

    - On/Off Ramp API: Managing on-ramp and off-ramp accounts

    - Recipients API: Managing destinations for KYB'd entities

    - Transactions API: Viewing transaction history across platform operations


    ## Authentication and API Headers


    All API endpoints require the following headers:


    - `x-idempotency-key`: Required for all POST endpoints to ensure request
    idempotency

    - `x-api-key`: Required for authentication across all endpoints


    Note: On /applications endpoints you need a token for authentication instead
    of a x-api-key

    - `x-application-token`: Required for authentication on public /applications
    endpoints (alternative to `x-api-key` where documented)



    ## Rate Limits


    Requests are rate limited per API key. Every response includes the following
    headers:


    | Header | Description |

    | --- | --- |

    | `X-RateLimit-Limit` | Maximum requests allowed in the current one-minute
    window. |

    | `X-RateLimit-Remaining` | Requests remaining in the current window. |

    | `X-RateLimit-Reset` | Absolute Unix timestamp (seconds since epoch) when
    the current rate-limit window resets. |


    When a request is throttled (`429`), responses also include `Retry-After`
    with seconds to wait before retrying.
servers:
  - url: https://api.platform.dakota.xyz
    description: Production environment
  - url: https://api.platform.sandbox.dakota.xyz
    description: Sandbox — safe for testing with simulated data
security:
  - ApiKeyAuth: []
tags:
  - name: Agentic Payments
    x-beta: true
    description: >-
      Beta — agent-driven payments: provision agents, draft and approve spending
      mandates, accept reviewed instructions, and manage scheduled payments.


      **Prerequisites:** Customer onboarded; signer groups attached for
      recognition.

      **Related:** Wallets, Signer Groups, Transactions
  - name: Mandates
    x-beta: true
    description: >-
      Beta — spending mandates: signed, signer-bound authorizations governing
      what may be spent, approved or cancelled by a second recognized signer (§8
      — the dual-control rule that every mandate mutation must be signed by a
      recognized signer OTHER than the bound one). Independent of agents and
      scheduled payments.


      **Prerequisites:** Signer groups attached for recognition.

      **Related:** Signer Groups, Transactions
  - name: Insights
    x-beta: true
    description: >-
      Beta — read-only account insight: a deterministic report over a customer's
      agentic activity (funding balances, upcoming obligations, failures,
      mandate headroom and expiry). Never moves money, never creates or changes
      anything.


      **Prerequisites:** Customer onboarded; insight is computed from the
      customer's scheduled payments, mandates, and wallets.

      **Related:** Agentic Payments, Mandates
  - name: Customers
    description: >-
      Manage customer entities representing businesses and organizations
      onboarded to Dakota.


      **Prerequisites:** Complete KYB via Onboarding endpoints before initiating
      money movement.

      **Related:** Onboarding, Recipients, Transactions, Accounts, Wallets
  - name: Wallets
    description: >-
      Manage wallets, balances, and wallet-to-signer-group relationships for
      custody and movement controls.


      **Prerequisites:** Customer must exist. Configure signer groups before
      policy-enforced workflows.

      **Related:** Signer Groups, Policies, Transactions, Customers
  - name: Transactions
    description: >-
      Create, cancel, and retrieve transaction records across account and wallet
      flows.


      **Prerequisites:** Accounts or destinations must be configured based on
      flow type.

      **Related:** Accounts, Recipients, Policies, Events
  - name: Recipients
    description: >-
      Manage recipient entities and destination rails used by customers for
      payouts and transfers.


      **Prerequisites:** Customer must be onboarded and active.

      **Related:** Customers, Transactions, Accounts, Onboarding
  - name: Accounts
    description: >-
      Manage account resources used for onramp, offramp, and swap operations.


      **Prerequisites:** Customer must be created and network/asset constraints
      must be known.

      **Related:** Customers, Transactions, Auto Transactions, Info
  - name: Auto Transactions
    description: >-
      Manage automated transaction configurations and execution history for
      account automation workflows.


      **Prerequisites:** Source account must exist and be configured for
      automation.

      **Related:** Accounts, Transactions, Events
  - name: Onboarding
    description: >-
      Manage KYB/KYC onboarding lifecycle, application documents, attestations,
      and verification steps.


      **Prerequisites:** Customer context and required entity/application
      metadata.

      **Related:** Customers, Exceptions, Recipients, Transactions
  - name: Policies
    description: >-
      Define and manage policy objects and rules used for transaction governance
      and risk controls.


      **Prerequisites:** Wallet and signer group resources should be configured
      for enforcement scenarios.

      **Related:** Wallets, Signer Groups, Transactions
  - name: Signer Groups
    description: >-
      Manage signer groups and signer assignments for multi-party authorization
      models.


      **Prerequisites:** Wallets should exist before linking signer groups.

      **Related:** Wallets, Policies, Transactions
  - name: Authentication
    description: >-
      Manage API authentication credentials and key lifecycle for platform
      access.


      **Prerequisites:** Client organization must be provisioned.

      **Related:** Users, Info
  - name: Users
    description: >-
      Manage client users, roles, and identity metadata for platform access
      control.


      **Prerequisites:** Auth credentials and client context must be
      established.

      **Related:** Authentication
  - name: Webhooks
    description: >-
      Manage outbound webhook targets and delivery configuration for event
      notifications.


      **Prerequisites:** Subscriber endpoint must be reachable and secured.

      **Related:** Events, Authentication
  - name: Payouts
    description: >-
      Manage where Dakota sends your accrued developer-fee payouts.


      **Prerequisites:** Auth credentials and client context must be
      established.

      **Related:** Events
  - name: Events
    description: >-
      Retrieve event records emitted by platform operations for audit and
      troubleshooting.


      **Prerequisites:** Requesting client must have access to referenced
      resources.

      **Related:** Webhooks, Transactions, Onboarding
  - name: Info
    description: >-
      Read platform capability metadata, such as supported rails, networks, and
      assets.

      These operations are served under `/capabilities/*` - `GET
      /capabilities/countries`

      and `GET /capabilities/networks`. The tag name does not appear in the
      request paths.


      **Prerequisites:** Valid authentication headers.

      **Related:** Accounts, Transactions
  - name: Sandbox
    description: >-
      Trigger sandbox-only simulation endpoints for safe end-to-end integration
      testing with synthetic data. The sandbox host
      (`https://api.platform.sandbox.dakota.xyz`) also accepts a family of
      `X-Sandbox-*` request headers on most write endpoints (`Customers`,
      `Accounts`, `Transactions`, simulate endpoints) that let integrators drive
      deterministic failure modes — pick a preset via `X-Sandbox-Scenario`, or
      compose a custom one with
      `X-Sandbox-Error-Step`/`X-Sandbox-Error-Status`/`X-Sandbox-Error-Message`.
      `X-Sandbox-Instant-Completion` collapses async flows to a single
      synchronous step, and `X-Sandbox-Skip-Auto-Approval` keeps newly created
      KYB applications in `pending` for manual-review testing. All `X-Sandbox-*`
      headers are ignored in production.


      **Prerequisites:** Sandbox environment and test customer data.

      **Related:** Customers, Accounts, Transactions, Onboarding
  - name: Legal
    description: |-
      The legal documents customers accept — terms of service, privacy policy,
      e-sign notice, and partner agreements.

      Dakota publishes these here, and this is the authoritative source: the
      hosted onboarding flow, the dakota.xyz website, and your own integration
      all read the same revisions. Present the current revision to your customer
      before capturing their acceptance so the record reflects the text they
      actually saw.
paths:
  /customers/{customer_id}/insights:
    get:
      tags:
        - Insights
      summary: Get the customer's account insight report (BETA)
      description: >
        > **Beta** — early access.


        A deterministic, read-only report over the customer's agentic activity:
        a snapshot of typed facts (funding-wallet balances, upcoming totals,
        open payments, active mandates), observations (`insights`), and advisory
        recommendations (`suggestions`). Observations and suggestions share one
        item schema — `{kind, severity, message, detail, evidence}` — and every
        item carries `evidence`: typed references to the platform objects it was
        computed from. `kind` is an OPEN set; clients must ignore kinds they do
        not recognize. Every number is computed server-side; nothing here moves
        money or changes state.
      operationId: getCustomerInsights
      parameters:
        - name: customer_id
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: The customer's insight report
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/InsightReport'
              example:
                customer_id: 2vWxCustomer0000000000000000
                generated_at: 1783075200
                snapshot:
                  total_usd: '3100.25'
                  balances:
                    - wallet_id: 2vWxWallet000000000000000000
                      name: Operating
                      network_id: base-mainnet
                      asset: USDC
                      amount_usd: '3100.25'
                  upcoming:
                    days: 14
                    count: 3
                    totals:
                      USDC: '5200'
                  open_scheduled_payments: 5
                  active_mandates: 2
                insights:
                  - kind: upcoming_payments
                    severity: info
                    message: 3 payment(s) scheduled in the next 14 days (5200 USDC).
                    detail:
                      count: 3
                      window_days: 14
                    evidence:
                      - type: scheduled_payment
                        id: 2vWxPayment00000000000000000
                suggestions:
                  - kind: funding_shortfall
                    severity: critical
                    message: >-
                      A funding wallet shows $3100.25 of USDC but 5200 USDC of
                      payments fire from it on base-mainnet in the next 7 days —
                      top up at least ~2099.75 USDC by 2026-07-14 or 3
                      payment(s) may fail.
                    detail:
                      wallet_id: 2vWxWallet000000000000000000
                      shortfall_estimate: '2099.75'
                    evidence:
                      - type: wallet
                        id: 2vWxWallet000000000000000000
                      - type: scheduled_payment
                        id: 2vWxPayment00000000000000000
        '400':
          description: Invalid request
          content:
            application/problem+json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
              example:
                type: >-
                  https://docs.dakota.xyz/api-reference/errors#invalid-identifier
                title: Invalid Identifier
                status: 400
                detail: invalid customer id
        '404':
          description: Agentic payments not enabled, or the customer was not found
          content:
            application/problem+json:
              schema:
                $ref: '#/components/schemas/ProblemDetails'
              example:
                type: https://docs.dakota.xyz/api-reference/errors#not-found
                title: Not Found
                status: 404
                detail: customer not found
components:
  schemas:
    InsightReport:
      type: object
      required:
        - customer_id
        - generated_at
        - snapshot
        - insights
        - suggestions
      description: >-
        The deterministic, read-only insight report for a customer. Computed on
        demand; nothing is stored.
      properties:
        customer_id:
          type: string
        generated_at:
          type: integer
          format: int64
        snapshot:
          $ref: '#/components/schemas/InsightSnapshot'
        insights:
          type: array
          items:
            $ref: '#/components/schemas/InsightItem'
          description: Observations about the account (always present, possibly empty).
        suggestions:
          type: array
          items:
            $ref: '#/components/schemas/InsightItem'
          description: >-
            Advisory recommendations (always present, possibly empty).
            Non-binding — acting on one is a separate, human-gated step.
    ProblemDetails:
      type: object
      required:
        - type
        - title
        - status
      description: |
        Error response following RFC 9457 Problem Details.
        Public API error responses use this format.
      example:
        type: https://docs.dakota.xyz/api-reference/errors#not-found
        title: Customer Not Found
        status: 404
        detail: Customer cst_2abc123 was not found in your organization.
        instance: https://api.platform.dakota.xyz/customers/cst_2abc123
        request_id: req_7f3a8b2c
      properties:
        type:
          type: string
          format: uri
          description: |
            URI reference identifying the problem type.
            Resolves to human-readable documentation.
          example: https://docs.dakota.xyz/api-reference/errors#not-found
        title:
          type: string
          description: >-
            Short, human-readable summary of the problem type. Stable across
            occurrences.
          example: Customer Not Found
        status:
          type: integer
          description: HTTP status code for this occurrence.
          example: 404
        detail:
          type: string
          description: Human-readable explanation specific to this occurrence.
          example: Customer cst_2abc123 was not found in your organization.
        instance:
          type: string
          format: uri
          description: The request path that triggered this error.
          example: https://api.platform.dakota.xyz/customers/cst_2abc123
        request_id:
          type: string
          description: Unique request identifier. Include when contacting support.
          example: req_7f3a8b2c
        errors:
          type: array
          description: Field-level validation errors (present for validation failures).
          items:
            $ref: '#/components/schemas/ValidationError'
        resolution_url:
          type: string
          format: uri
          description: |
            A link the customer can follow to CLEAR this error, present only on
            problems with a concrete self-service remedy.

            Today this is returned by
            `#terms-not-accepted`, where it points at the hosted flow in which
            the outstanding agreement can be signed. The link is token-gated and
            usable as-is — send the customer to it directly rather than parsing
            it out of `detail`.
          example: >-
            https://onboarding.dakota.xyz/applications/2abc123?token=tok_7f3a8b2c
        user_message:
          type: string
          description: |
            A plain-language rendition of `detail` written for the end
            customer, present when one exists for this error. `detail` names
            request fields and actions so a machine caller (such as a payment
            agent drafting proposals) can self-correct; `user_message` says the
            same thing without API vocabulary. Clients that relay errors into a
            human surface (chat, email, UI) should show `user_message` when
            present and fall back to `detail`.
          example: >-
            ACH payments pay out USD, so a USDC payout isn't possible on this
            rail. Change the payout currency to USD and try again.
    InsightSnapshot:
      type: object
      required:
        - upcoming
        - open_scheduled_payments
        - active_mandates
      description: >
        Typed FACTS about the account — rendered directly by clients, not
        narrated. `balances`/`total_usd` cover the wallets the customer's open
        payments spend from and are present only when the balance index is
        configured; they degrade to absent, never to an error.
      properties:
        total_usd:
          type: string
        balances:
          type: array
          items:
            $ref: '#/components/schemas/InsightSnapshotBalance'
        upcoming:
          $ref: '#/components/schemas/InsightSnapshotUpcoming'
        open_scheduled_payments:
          type: integer
        active_mandates:
          type: integer
    InsightItem:
      type: object
      required:
        - kind
        - severity
        - message
        - evidence
      description: >
        One observation (in `insights`) or advisory recommendation (in
        `suggestions`) — the same schema in both arrays. `kind` is an OPEN set:
        new kinds appear without notice and clients must ignore kinds they do
        not recognize.
      properties:
        kind:
          type: string
          description: >
            Machine-readable item type. This is an OPEN set — the values below
            are the kinds emitted TODAY, but new kinds may be added at any time
            without a breaking change, so it is documented as an extensible enum
            rather than a closed one. A client MUST render an unrecognized kind
            generically from `message` + `severity` (and `evidence`), never drop
            it. Kinds emitted today, by array:

            Observations (`insights[]`):
              * `upcoming_payments` — open payments due within the horizon (count + per-asset totals).
              * `payment_failures_clustered` — ≥2 recent failures to the same payee sharing one reason (root cause).
              * `payments_failed` — remaining recent singleton failures, summarized.
              * `account_activity` — executed volume over the window + mandates awaiting signature.
              * `new_counterparty` — first open payments to a recently-added payee.
              * `counterparty_concentration` — one payee dominates recent executed outflow.

            Suggestions (`suggestions[]`, advisory — acting is a separate
            human-gated step):
              * `payment_at_risk` — an open payment is past its scheduled time.
              * `funding_shortfall` — a funding wallet's indexed balance is below its near-term payment needs.
              * `mandate_expiring` — an active mandate ends soon (warn when open payments depend on it).
              * `mandate_headroom` — a mandate's window budget is nearly or already over-consumed.
          x-extensible-enum:
            - upcoming_payments
            - payment_failures_clustered
            - payments_failed
            - account_activity
            - new_counterparty
            - counterparty_concentration
            - payment_at_risk
            - funding_shortfall
            - mandate_expiring
            - mandate_headroom
        severity:
          type: string
          enum:
            - info
            - warn
            - critical
        message:
          type: string
          description: >-
            Human-readable, self-contained statement of the finding, with exact
            amounts and dates.
        detail:
          type: object
          additionalProperties: true
          description: >-
            Machine-readable facts behind the message (decimal strings, counts,
            unix timestamps). Keys vary by kind.
        evidence:
          type: array
          items:
            $ref: '#/components/schemas/InsightEvidence'
          description: >-
            The platform objects this item is computed from (capped; may be
            empty when the claim is an aggregate).
    ValidationError:
      type: object
      required:
        - field
        - message
      properties:
        field:
          type: string
          description: Field path using dot notation for nested fields.
          example: bank_account.routing_number
        message:
          type: string
          description: Human-readable description of the field error.
          example: Routing number must be exactly 9 digits
        code:
          type: string
          description: Machine-readable error code for this field.
          example: invalid_format
    InsightSnapshotBalance:
      type: object
      required:
        - wallet_id
        - network_id
        - asset
        - amount_usd
      description: >-
        One funding wallet's indexed holding of one asset on one network. The
        balance index prices holdings in USD; values may lag the chain.
      properties:
        wallet_id:
          type: string
        name:
          type: string
        network_id:
          type: string
        asset:
          type: string
        amount_usd:
          type: string
    InsightSnapshotUpcoming:
      type: object
      required:
        - days
        - count
      description: Open scheduled payments due within the window.
      properties:
        days:
          type: integer
        count:
          type: integer
        totals:
          type: object
          additionalProperties:
            type: string
          description: Asset → total amount due in the window (decimal strings).
    InsightEvidence:
      type: object
      required:
        - type
        - id
      description: >-
        One typed reference to the platform object an insight item was computed
        from.
      properties:
        type:
          type: string
          description: >
            Platform resource name — the kind of object `id` refers to. OPEN set
            (like `InsightItem.kind`): new resource types may be referenced
            without a breaking change, so a client MUST handle an unrecognized
            type gracefully (e.g. show the item without a deep-link), never
            error. `transaction` is reserved (advertised and client-handled, but
            not emitted today).
          x-extensible-enum:
            - wallet
            - scheduled_payment
            - mandate
            - recipient
            - transaction
        id:
          type: string
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key

````